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Step 1: Check that we are the right agency to handle your complaint

If your complaint does not concern official misconduct or police misconduct, we are probably not the appropriate agency to contact.

Answer these questions to determine if the Crime and Misconduct Commission can handle your complaint or contact us for advice on the agency best placed to deal with your concern.

You can also visit the website It’s ok to complain for links to other independent complaint agencies.

Step 2: Tell us the details

When reporting suspected misconduct, you do not need proof, you just need sufficient reason to believe that the misconduct has occurred.

To help us decide how best to deal with the matter, where possible please tell us:

  • Your name (optional): You do not have to tell us your name, but be aware that anonymous complaints without detailed information are more difficult to investigate. So we can contact you for further information if necessary, or let you know the outcome of your complaint, please give us an alias, and a phone number, postal address or de-identified email address.
  • the name, job title and workplace address of the person you suspect of misconduct
  • details of relevant events, where and when (date and time) they happened
  • who was involved
  • the names of witnesses or other people who may be able to back up what you say
  • any other supporting evidence (e.g. photographs, video footage or audio tape-recording, departmental correspondence, applications, contracts, accounts or diary notes)
  • any steps you have taken to resolve the complaint
  • if you have reported the matter to any other agency
  • what action or outcome you would like to see as a result of your complaint.

Step 3: Lodge your complaint

To lodge your complaint you can:

Crime and Misconduct Commission
GPO Box 3123,  Brisbane Qld 4001

    Level 2, North Tower Green Square
    515 St Pauls Terrace, Fortitude Valley Qld
    View map

    Last updated: 12 February 2013
    Need help making your complaint?

    We can help you by providing an interpreter. Alternatively, you can call the Translating and Interpreting Service on 131 450 for language assistance.

    We also have Indigenous complaints officers on staff. If you would prefer to speak directly to one of these officers, just ask when you call or write.

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