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Are you a CMC Liaison Officer?

CMC Liaison Officers
CMC liaison officers are not employees of the CMC. They are responsible, nominated people within an agency who represent the agency in dealings with the CMC.

Reporting official misconduct to the CMC

Official misconduct covers a wide range of conduct from very serious to comparatively minor matters. The focus is on the connection between a public officer's conduct and the performance of the officer's duties. In order to be official misconduct, the conduct (if proven) must be capable of amounting to a criminal offence or a disciplinary breach warranting dismissal.

CEOs of public sector agencies must report to the CMC even a suspicion that a complaint or matter involves, or may involve, official misconduct. There is no requirement for any preliminary inquiries, nor is it necessary to have evidence reaching any particular standard.

More info...Download the complaints-reporting form for use by units of public administration.



As a CMC Liaison Officer, you should:
  • tell us immediately of any suspicion of misconduct or official misconduct, in accordance with section 15 of the Crime and Misconduct Act
  • avoid telling people that they are suspected of official misconduct
  • have policies and procedures for referral, and appoint someone to facilitate such referral in accordance with the CEO's statutory obligation
  • seek advice from the CMC if uncertain about whether a matter should be referred (ask for the Principal Complaints Officer)
  • read the relevant sections of the Protocol concerning the disciplinary regime between the CMC and departments and public sector agencies
  • read Module 9, ‘Managing the impact of an investigation’, in Facing the facts: a CMC guide for dealing with suspected official misconduct in Queensland public sector agencies 
  • include copies of any photographs, medical reports, video evidence, transcripts or tapes of any interviews conducted and any other relevant documentation obtained during the course of the investigation.


The four principles

The Crime and Misconduct Act 2001 sets out the principles that we must observe when we perform our misconduct functions:

  1. Cooperation. To the greatest extent practicable, we must work cooperatively with public sector agencies to prevent and deal with misconduct.
  2. Capacity building. We have a lead role in building agencies’ capacity to prevent and deal with cases of misconduct effectively and appropriately.
  3. Devolution. Subject to the other three principles, action to prevent and deal with misconduct in a public sector agency should, wherever possible, happen within the agency itself.
  4. Public interest. Our overriding responsibility is to promote public confidence in the integrity of public sector agencies and in the way they handle misconduct.

More info...View our Charter of service, which sets out our commitment to dealing with complaints in a way that respects the rights of all Queenslanders.



Liaison officer meetings

CMC Liaison Officer meetings provide opportunities for us to bring public sector agencies up to date on CMC activities. At the same time, they provide a forum for the free exchange of ideas and concerns between the CMC and the agencies.

Attendance at Liaison Officer meetings presents a worthwhile opportunity for networking with your peers in other agencies. Hope to see as many of you there as possible, please feel free to further extend this invitation to others you think would benefit. 

For more information regarding this meeting please contact Jodie Boland, Misconduct Prevention Adviser at jodie.boland@cmc.qld.gov.au



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